Rpcs3 Privacy Policy — Malaysian User Data Protection
This Privacy Policy explains how rpcs3 collects, uses, stores, and protects your personal information when you use our platform. We are committed to handling your data transparently, securely, and with full accountability.
This policy applies to all registered users in Malaysia and takes effect from the date your account is registered.
Information We Collect
Rpcs3 collects several categories of personal information when you register and use our platform. All data collection is carried out transparently and only for the purposes stated in this policy.
- Account Information: Full name, date of birth, email address, mobile number, and encrypted password collected at registration.
- Identification Information: A copy of your identity card or verification document submitted during the account verification or first withdrawal process.
- Payment Information: Payment method details including bank name, bank account number, account holder name, and transaction records in Malaysian Ringgit (RM / MYR). We do not store credit card information directly — all transactions are processed through licensed payment providers.
- Device & Browser Data: IP address, device type, operating system, browser version, access times, and login session data for security and technical troubleshooting purposes.
- Usage Data: Records of gaming activity, game preferences, betting history, and platform interactions, used to help us improve the user experience.
- Cookies & Tracking Data: Information collected automatically via cookies as you browse our platform.
Why We Use This Information
All information collected by rpcs3 is used solely for legitimate operational purposes and service improvement. The following are the primary purposes for which your data is used:
- Verifying your identity and eligibility as a registered user.
- Processing deposits, withdrawals, and financial transactions in RM securely and accurately.
- Providing responsive and effective customer support in Bahasa Melayu.
- Detecting and preventing fraud, money laundering, or any activity that violates applicable laws.
- Sending account-related notifications, transaction updates, platform promotions, and relevant policy changes.
- Complying with legal requirements and applicable regulations in Malaysia.
- Analysing aggregated usage patterns to improve platform design and user experience.
Rpcs3 will not use your data for third-party marketing purposes without your explicit consent.
Use of Cookies and Session Tracking
The rpcs3 platform uses cookies — small data files stored in your browser — to enhance the functionality and security of your browsing experience. We use several types of cookies:
- Essential Cookies: Required for core platform operations such as login authentication and session management.
- Performance Cookies: Collects anonymised data on how users interact with pages, helping us identify and resolve technical issues.
- Functional Cookies: Saves user preferences such as display language for a more convenient experience on return visits.
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect login functionality and your overall platform experience.
Data Storage & Security
Rpcs3 employs robust technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure:
- All data transmitted between your device and our servers is protected with SSL/TLS encryption.
- Account passwords are stored in hashed form and cannot be recovered or reversed.
- Access to user data is restricted to staff who require it for operational duties only.
- Active monitoring systems are in place to detect any suspicious activity on user accounts.
Your data is stored on servers located in regions that comply with recognised data protection standards. Retention periods are determined by operational requirements and applicable law.
Data Sharing with Third Parties
Rpcs3 does not sell, rent, or disclose your personal information to third parties for marketing purposes. That said, there are limited circumstances where data sharing may occur:
- Payment Service Provider: Information required to process deposits and withdrawals in RM is shared with licensed payment providers bound by strict confidentiality agreements.
- Legal Compliance: rpcs3 may disclose information when required by court order, Malaysian government authorities, or applicable law.
- Fraud Prevention: Information may be shared with relevant authorities if there is suspected fraudulent activity or financial crime.
- Technical Provider: Technical service providers that support platform operations are bound by data protection agreements.
In all cases of data sharing, rpcs3 ensures that recipients adhere to equivalent or higher security and confidentiality standards.
Your Rights as a User & How to Contact Us
As an rpcs3 user, you have the following rights regarding your personal data:
- Access Rights: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If your information is inaccurate or incomplete, you have the right to request a correction via your account settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your account and associated data, subject to legal obligations and minimum record-keeping requirements.
- Right to Object: You may object to the use of your data for specific purposes, such as marketing communications.
Changes to This Policy
Rpcs3 reserves the right to update this Privacy Policy from time to time to reflect changes in platform operations or legal requirements. The latest version will always be available on this page. Continued use of the platform after any amendments constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding personal data, please contact the rpcs3 support team at: [email protected]. We will endeavour to respond to all privacy enquiries within 7 business days.
Other Questions About Your Account or Privacy?
Check the rpcs3 FAQ section for quick answers, or log in to your account to manage your privacy settings and personal information directly.